Buying an excavator is not an easy task. After the customer has negotiated with the dealer and the financing of the purchase, it is the delivery link. In this important part, dealers and users have a lot of important things to do, dealers can't handle them casually, and users can't be sloppy.
Excavator delivery
The delivery of aircraft is of great significance in the trading activities of construction machinery:
First of all, the delivery is the process of ensuring that the equipment is delivered to the user in perfect condition. In addition, the delivery or the beginning of after-sales service, the warranty period of the equipment starts from the actual delivery date of the equipment. Third, the delivery is the embodiment of the dealer's professional and thoughtful service, and it is the basis for the manager to maintain user-friendly relationship.
First, inventory random accessories, tools and manuals
Random accessories are generally used to repair consumables commonly used by excavators, such as diesel filters, oil filters, hydraulic oil filters, air filters, work lights, work lights, rearview mirrors and keys.
The random tool is a tool that the equipment manufacturer attaches to the user for timely maintenance and repair. It has common tools such as hex wrench, hammer, adjustable wrench, diesel filter wrench and screwdriver.
The random manual is used to guide the user to use the equipment, and the important information that is necessary for random use, such as instruction manual, parts catalog, engine maintenance manual and other atlas data.
After the excavator arrives at the scene, the user must carefully check the random accessories, tools and manuals in accordance with the list provided by the dealer. After confirming the correctness, the user can sign and confirm on the list. For random gifts, if you agree to give a certain amount of accessories in the contract, you must make another inventory to avoid missing the amount of the gift. The random manual received is neat and complete, and if there is a defect, the user can ask the dealer to replace it.
Second, the signing and reception of important documents
The important documents at the time of delivery involve equipment property rights and after-sales service, including product certification, warranty registration card, quality assurance certificate and invoice or invoice copy. The signing and receiving of these important documents is the top priority of the entire delivery link, and users should take it seriously and keep it in a safe place.
The product certificate clarifies the comprehensive performance and inspection results of the excavator. The warranty registration card is the certificate for determining the start date of the excavator after-sales service -https://aidomachinery.pk/excavator-for-sale-in-karachi/. The quality assurance certificate is the equipment manufacturer's commitment and guarantee for the quality of the excavator. The invoice or invoice copy is Proof of the ownership of the excavator.
After the user accepts the machine, it is necessary to complete the warranty registration card and sign it in time, familiar with the warranty policy of the after-sales service, and understand the rights and obligations of the manufacturer, distributor and itself. In general, dealers are the mainstay of after-sales service. Some users did not use the unqualified maintenance parts and oils in accordance with the regulations, causing damage to the machine. Afterwards, they requested repairs from the dealers. The dealers refused to provide after-sales service, and the users eventually had to suffer from their own actions.
Due to the defects in manufacturing materials and production processes, the user has the right to require the equipment manufacturer and dealer to repair or replace the free repair certificate with the product certificate, quality assurance certificate, warranty registration card and invoice or invoice copy. Accessories.
Third, work instructions and safety knowledge
At the time of delivery, the dealer will dispatch service personnel to the user to enumerate the daily inspection and maintenance items of the excavator, introduce safety knowledge, and operate the demonstration to the user to ensure that the user understands the functions of the equipment.
The daily inspection items include checking the engine oil level, cooling liquid level, fuel oil level and hydraulic oil level; checking whether there is leakage; checking whether there is loose area; checking whether the belt and track tension are normal; checking the working device Lubrication and wear conditions; check for abnormalities in the switch/meter; check for debris and obstacles around the equipment.
Excavator daily inspection and maintenance instructions
The maintenance project has timely replacement of engine oil and its filter element, fuel filter, air filter inside and outside filter, hydraulic oil return oil filter and pure oil, and timely replenish grease and coolant.
The service life of the excavator depends largely on whether the inspection and maintenance are timely, whether the operation is proper, and whether the problem is eliminated in time.
In addition, you should also pay attention to the safety when operating the excavator, read and ensure that you fully understand the precautions described in the manual and the safety signs on the excavator equipment, and strictly observe these safety precautions during operation and maintenance. To ensure that the contents of the safety sign are read properly, make sure that the signs are in the correct position and that the signs are always clean. If the safety tag is damaged, lost or cannot be read properly, replace it with a new one.
Fourth, the new machine running-in period construction
The new excavator must be tested for about 100 hours. This period of time is commonly referred to as the “run-in period”. The purpose of running-in is to prevent early wear and tear of the excavator and extend the service life of the excavator. During the running-in period, the engine should run at a slow speed and low load. The soft soil should be excavated in the first 50 hours. Each loading is about 1/2 of the bucket capacity, and the next 50 hours can be gradually increased. During the running-in period, always pay attention to the operation of the excavator's various mechanisms, and observe whether the hydraulic system leaks. If the abnormality in operation should be stopped immediately, check the cause, and contact the dealer to assist in troubleshooting.
Excavator delivery
The delivery of aircraft is of great significance in the trading activities of construction machinery:
First of all, the delivery is the process of ensuring that the equipment is delivered to the user in perfect condition. In addition, the delivery or the beginning of after-sales service, the warranty period of the equipment starts from the actual delivery date of the equipment. Third, the delivery is the embodiment of the dealer's professional and thoughtful service, and it is the basis for the manager to maintain user-friendly relationship.
First, inventory random accessories, tools and manuals
Random accessories are generally used to repair consumables commonly used by excavators, such as diesel filters, oil filters, hydraulic oil filters, air filters, work lights, work lights, rearview mirrors and keys.
The random tool is a tool that the equipment manufacturer attaches to the user for timely maintenance and repair. It has common tools such as hex wrench, hammer, adjustable wrench, diesel filter wrench and screwdriver.
The random manual is used to guide the user to use the equipment, and the important information that is necessary for random use, such as instruction manual, parts catalog, engine maintenance manual and other atlas data.
After the excavator arrives at the scene, the user must carefully check the random accessories, tools and manuals in accordance with the list provided by the dealer. After confirming the correctness, the user can sign and confirm on the list. For random gifts, if you agree to give a certain amount of accessories in the contract, you must make another inventory to avoid missing the amount of the gift. The random manual received is neat and complete, and if there is a defect, the user can ask the dealer to replace it.
Second, the signing and reception of important documents
The important documents at the time of delivery involve equipment property rights and after-sales service, including product certification, warranty registration card, quality assurance certificate and invoice or invoice copy. The signing and receiving of these important documents is the top priority of the entire delivery link, and users should take it seriously and keep it in a safe place.
The product certificate clarifies the comprehensive performance and inspection results of the excavator. The warranty registration card is the certificate for determining the start date of the excavator after-sales service -https://aidomachinery.pk/excavator-for-sale-in-karachi/. The quality assurance certificate is the equipment manufacturer's commitment and guarantee for the quality of the excavator. The invoice or invoice copy is Proof of the ownership of the excavator.
After the user accepts the machine, it is necessary to complete the warranty registration card and sign it in time, familiar with the warranty policy of the after-sales service, and understand the rights and obligations of the manufacturer, distributor and itself. In general, dealers are the mainstay of after-sales service. Some users did not use the unqualified maintenance parts and oils in accordance with the regulations, causing damage to the machine. Afterwards, they requested repairs from the dealers. The dealers refused to provide after-sales service, and the users eventually had to suffer from their own actions.
Due to the defects in manufacturing materials and production processes, the user has the right to require the equipment manufacturer and dealer to repair or replace the free repair certificate with the product certificate, quality assurance certificate, warranty registration card and invoice or invoice copy. Accessories.
Third, work instructions and safety knowledge
At the time of delivery, the dealer will dispatch service personnel to the user to enumerate the daily inspection and maintenance items of the excavator, introduce safety knowledge, and operate the demonstration to the user to ensure that the user understands the functions of the equipment.
The daily inspection items include checking the engine oil level, cooling liquid level, fuel oil level and hydraulic oil level; checking whether there is leakage; checking whether there is loose area; checking whether the belt and track tension are normal; checking the working device Lubrication and wear conditions; check for abnormalities in the switch/meter; check for debris and obstacles around the equipment.
Excavator daily inspection and maintenance instructions
The maintenance project has timely replacement of engine oil and its filter element, fuel filter, air filter inside and outside filter, hydraulic oil return oil filter and pure oil, and timely replenish grease and coolant.
The service life of the excavator depends largely on whether the inspection and maintenance are timely, whether the operation is proper, and whether the problem is eliminated in time.
In addition, you should also pay attention to the safety when operating the excavator, read and ensure that you fully understand the precautions described in the manual and the safety signs on the excavator equipment, and strictly observe these safety precautions during operation and maintenance. To ensure that the contents of the safety sign are read properly, make sure that the signs are in the correct position and that the signs are always clean. If the safety tag is damaged, lost or cannot be read properly, replace it with a new one.
Fourth, the new machine running-in period construction
The new excavator must be tested for about 100 hours. This period of time is commonly referred to as the “run-in period”. The purpose of running-in is to prevent early wear and tear of the excavator and extend the service life of the excavator. During the running-in period, the engine should run at a slow speed and low load. The soft soil should be excavated in the first 50 hours. Each loading is about 1/2 of the bucket capacity, and the next 50 hours can be gradually increased. During the running-in period, always pay attention to the operation of the excavator's various mechanisms, and observe whether the hydraulic system leaks. If the abnormality in operation should be stopped immediately, check the cause, and contact the dealer to assist in troubleshooting.
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